Tenancy Support Lead

3 days ago


Gloucester, Gloucestershire, United Kingdom Niyaa People Ltd Full time

Niyaa People Ltd is seeking a highly skilled and experienced professional to fill the role of Tenancy Support Lead in Gloucester. This is a key position within our organization, responsible for overseeing the Tenancy Sustainment & Lettings Team.

The successful candidate will possess excellent leadership skills, with the ability to motivate and develop a team of 5 Tenancy Sustainment Advisors and 3 Letting agents. A sound understanding of data analysis and performance reporting is also essential.

As a Tenancy Support Lead, you will be responsible for implementing strategies to improve customer satisfaction and deliver high-quality services. Your experience in the Social Housing Sector and your ability to work effectively with customers in challenging situations will be valuable assets in this role.

This position offers a competitive salary of £38,000 per annum, along with hybrid working arrangements, a working from home allowance of £26 per month, and a generous pension scheme.



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