Tenancy Sustainment Manager

4 days ago


Gloucester, Gloucestershire, United Kingdom Niyaa People Ltd Full time £38,000
Job Title: Tenancy Sustainment Manager

About the Role:
We are seeking a motivated and experienced Team Lead to join our Housing Association based in Gloucester. As a key member of our team, you will be responsible for leading a team of Tenancy Sustainment Advisors and Letting agents.

Key Responsibilities:
  • Line manager responsibilities for a team of 5 Tenancy Sustainment Advisors and 3 Letting agents
  • A sound knowledge and understanding of managing teams
  • Effective people and workload management
  • Strong understanding of data and performance reporting and analysis

Requirements:
  • Proven experience of successfully leading, motivating and developing successful teams
  • Desirable experience of the Social Housing Sector and delivery of core housing management services together with a focus on continuous service improvement
  • Experience of using insight reports and/or interrogate systems to understand data and insight, and develop corresponding service improvement plans
  • Experience of dealing with customers sensitively in challenging situations

Benefits:
  • Hybrid working
  • Working from home allowance £26 per month
  • Generous pension scheme

Salary: £38,000 per annum.

As a Tenancy Sustainment Manager at Niyaa People Ltd, you will have the opportunity to work in a dynamic and supportive environment. If you are a motivated and experienced professional looking for a new challenge, please apply.



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