Clinical Service Manager
1 week ago
Practice Plus Group is the largest independent provider of Healthcare to the NHS and a leading provider of NHS111 services in England.
We are proud to offer a range of career opportunities across our organization, from clinical and operational roles to administrative and support positions.
Our Vision:
- To deliver high-quality, patient-centered care that exceeds expectations
- To foster a culture of excellence, innovation, and collaboration
- To attract, develop, and retain talented individuals who share our values
Job Description:
This is a full-time position that requires effective clinical leadership and management of Clinical Advisors and Health Advisors within our 111 Contact Centre.
The successful candidate will provide line direct management, training, coaching, and monitoring of Clinical Advisors. They will also ensure their own competencies are maintained in line with the NMC/HCPC defined competency frameworks.
Key Responsibilities:
- Provide effective clinical leadership and management of the IUC clinical advisors and the clinical aspect of the IUC contact centre whilst on shift.
- Participate in providing clinical advice and direction to staff, participate in the safe and appropriate clinical re-validation, signposting, and assist with clinically appropriate triage of patients contacting NHS IUC.
- Ensure timely and accurate assessment, diagnosis, and treatment of patients, adhering to relevant guidelines and protocols.
- Develop and implement strategies to improve patient outcomes, service quality, and staff performance.
Requirements:
- Registered General Nurse or Health and Care Professions Council Registered Paramedic
- Evidence of recent study
- Management/Clinical Leadership experience
- Demonstrable experience relevant to the role
- Experience of working within a multi-professional/multi-agency environment
- Annual Salary: £51,725.73
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