Service Delivery Manager

1 week ago


Edinburgh, United Kingdom St Columbas Hospice Full time
Service Delivery Manager
We are seeking an experienced Service Delivery Manager to join our hospitality team at St Columba's Hospice. In this role, you will be responsible for managing the delivery of our hospitality services and ensuring that our patients, families, and staff receive exceptional care.

**Key Responsibilities:**
• Manage and coordinate the work of our volunteers and staff in the hospitality department
• Develop and implement strategies to improve customer satisfaction and increase sales
• Ensure high standards of food hygiene and consistency of service

**Requirements:**
• Previous experience in a similar role or related industry
• Strong leadership and communication skills
• Ability to work effectively in a fast-paced environment

**What We Offer:**
• Competitive salary £25,705 - £26,763 (pro-rata) per annum
• Pension and benefits package
• Opportunity to work for a reputable charity and make a real difference in your community

We are looking for a motivated and organized individual who is passionate about delivering excellent customer service and managing a team. If you have a warm and friendly manner, with strong communication skills and previous experience in a similar role, we would love to hear from you.

Please click here for more information on this exciting opportunity.

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