User Centred Experience Specialist

13 hours ago


London, Greater London, United Kingdom Experis - ManpowerGroup Full time

Join our Defence and Security team as a User Centred Experience Specialist at Experis - ManpowerGroup. In this role, you will have the opportunity to design innovative, human-centred service experiences for complex systems and challenges.

You will work alongside a multidisciplinary team of digital experts to design exceptional services that address user needs while meeting business objectives. Key responsibilities include conducting research and analysis, collaborating with stakeholders, developing service blueprints, and facilitating workshops.

About You:

We're looking for initiative-takers who excel in collaboration, bring out the best in others, and are committed to high standards of integrity and culture.

  • Proven experience designing end-to-end services, including the creation of service design artifacts.
  • Strong knowledge of user-centred design principles and methodologies.
  • Excellent communication skills for presenting and articulating design concepts.
  • Familiarity with agile and iterative design processes.
  • Empathy for users and a passion for delivering exceptional service experiences.

About This Opportunity:

  • Impactful Work: Help shape services that make a tangible difference in Defence and Security.
  • Hybrid Flexibility: Balance office, client site, and remote work for optimal flexibility.
  • Professional Growth: Advance your skills through continuous learning and challenging projects.

The estimated salary for this role is £75,000 - £85,000 per year, depending on location and experience.



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