User Experience Lead

4 days ago


London, Greater London, United Kingdom NatWest Group Full time

We are seeking an experienced User Experience Lead to lead our design team and drive the quality of customer experience for our banking-as-a-service platform.

This is an opportunity to gain valuable exposure as you lead relationships with key stakeholders and oversee design projects across multiple product lines.

Your Key Responsibilities

  • Oversee and prioritise design projects across multiple product lines
  • Facilitate design thinking workshops and brainstorming sessions
  • Management of a team of designers and user researchers
  • Identification of opportunities to improve existing digital experiences

About You

  • You will need expert understanding of human-centred design methods, usability, user research, and accessibility
  • A strong portfolio demonstrating expertise in user-centred design processes and ability to create intuitive solutions
  • Excellent communication skills, influencing, and story-telling abilities

The estimated salary for this role is £85,000 - £105,000 per year, depending on your experience and qualifications. We are looking for someone with strong leadership skills and the ability to drive results.


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