Front Office Associate

4 weeks ago


Lingfield, Surrey, United Kingdom Arena Racing Company Full time

About Us

Arena Racing Company is a leading provider of hospitality and entertainment services. Our team is dedicated to delivering exceptional customer experiences at our venues across the UK.

About the Role

We are seeking a skilled and friendly Front Office Associate to join our team at Lingfield Park Marriott Hotel & Country Club. As a Front Office Associate, you will be responsible for providing a warm and welcoming experience for our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Process payments and handle cash transactions accurately and efficiently.
  • Maintain a high level of knowledge about our hotel's facilities, services, and local attractions.
  • Work collaboratively with other departments to ensure seamless delivery of services.

About You

  • You have excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • You are a team player, with a positive attitude and a willingness to learn and adapt to new situations.
  • You have a basic understanding of hotel operations and procedures, with a desire to learn and grow with our company.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment, with a team of like-minded individuals.
  • Discounts on hotel stays and other perks.

Equal Opportunities Employer

Arena Racing Company is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and experiences.



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