Night Receptionist

Reporting to the Front Office Manager the Night Associate will be required to assist in the effective coordination of the Hotel during the night shift, ensuring high quality customer care and satisfaction is delivered at all times. Ensuring the Front Office Department operates within the brand standard guidelines.

**RESPONSIBILITIES**

To welcome all guests in a hospitable and efficient manner. To ensure a consistently high level of customer care is delivered at all times.To ensure efficient check in, check out, room account settlements are performed to the brand requirements and procedures. Adhere to the hotel’s financial operation and reporting protocols and procedures. To carry out the end of day functions on the Front Desk. To complete the nights checklist each day in a timely fashion.

**Job Type**: Zero hours contract

**Salary**: £12.37 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site gym

Schedule:

- 8 hour shift
- Night shift
- Weekend availability

Work Location: In person