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Deputy General Manager

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom Chartwells - Main Full time
{"title": "Deputy General Manager", "description": "About the Role

We are seeking a highly skilled and experienced Deputy General Manager to join our team at Chartwells - Main. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our food and beverage services, delivering exceptional customer experiences, and driving business growth.

Key Responsibilities
  • Lead and manage a team of hospitality professionals to deliver outstanding customer service and ensure seamless operations.
  • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and increase revenue.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Monitor and manage budgets, costs, and inventory to ensure optimal performance.
  • Identify and capitalize on opportunities to improve processes, reduce waste, and increase efficiency.
Requirements
  • Proven track record of success in a similar role, with a strong background in hospitality and customer service.
  • Excellent leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
About Us

Chartwells - Main is a leading provider of food and beverage services, with a commitment to delivering exceptional customer experiences and driving business growth. We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement.

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