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Operations Manager

2 months ago

Southall, Greater London, United Kingdom Mears Group PLC Full time £80,000

### Job Title: General Manager

#### Job Summary

We are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. As the operational lead, you will be responsible for ensuring compliance with company policies and procedures, analyzing data to provide insights and recommendations, and fostering a positive and collaborative working environment.

#### Key Responsibilities

* Collaborate with the service lead manager to align administrative and financial processes with operational goals and objectives
* Ensure compliance with company policies and procedures
* Analyze data and provide insights and recommendations to support decision making
* Foster a positive and collaborative working environment, promoting professional growth and development among team members
* Lead and manage a team, providing guidance, support, and development opportunities
* Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement
* Review, monitor, and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels

#### Requirements

* A minimum of 2 years experience in a managerial role within the social housing sector
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines

#### What We Offer

* 25 days annual leave plus bank holidays
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community
* Family friendly policies

#### About Us

Mears Group is a Disability Confident employer and recognizes our people as our greatest asset. We hire individuality, recognizing and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.