Customer Experience Specialist

4 weeks ago


Petersfield, Hampshire, United Kingdom Dandara Careers Full time

We are seeking a skilled and experienced Site Support Professional to provide high-quality care and attention to detail in resolving post-completion issues across our developments in Hampshire and West Sussex.

About the Role

This hands-on role involves ensuring homeowners receive exceptional service, addressing any concerns promptly, and working collaboratively with contractors and the construction team to resolve issues efficiently.

Key Responsibilities:
  • Conduct thorough inspections and minor repair works in homeowners' properties, maintaining the highest standards of quality.
  • Represent Dandara Careers as the on-site point of contact for homeowner inquiries, providing timely and detailed responses.
  • Liaise with contractors and the construction team to coordinate issue resolution and ensure seamless communication.

The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate strong attention to detail. A basic understanding of building maintenance and repair techniques is essential.

This role requires working Monday to Friday, and the successful candidate will need to travel between development sites in Hampshire and West Sussex.

The estimated salary for this position is £35,000 - £40,000 per annum, depending on experience.



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