Industry Placement: Customer Experience Specialist
3 weeks ago
We are seeking a talented individual to join our Customer Experience Placement programme, focusing on developing and enhancing the consumer's experience within our industry.
The successful candidate will be responsible for ensuring that our communications portal is up-to-date across all business areas, supporting departments with new content, imagery, and links to enhance the retailer self-serve experience.
Working alongside our teams, you will have the opportunity to interact significantly with various departments, including in-house and outsourced teams, and contribute to ongoing process improvement initiatives. This role involves conducting root cause analysis to identify pain points in the customer journey and defining action plans to implement improvements.
You will work closely with our Process & Quality Implementation team, which interacts with multiple teams, both in-house and outsourced, and has involvement in activities that bring them into contact with other teams from across the business.
This is an excellent opportunity to develop your skills in data analysis, project management, and stakeholder engagement. The placement offers a competitive salary of £23,700 per annum, along with 27 days' holiday (pro rata) and access to our Advantages scheme providing various offers and discounts.
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Customer Experience Placement Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAbout the Role:As a Customer Experience Placement specialist, you will have the opportunity to work alongside our teams that focus on enhancing the consumer's experience.Key responsibilities include ensuring the Retailer HUB is up-to-date across the business areas, supporting departments with new content, imagery, and links to enhance the Retailer Self-serve...
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Customer Experience Placement Opportunity
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAs a Customer Insight Analyst within the Industry Placements programme at BMW Financial Services GB, Farnborough, you will play a vital role in enhancing the customer experience. This 13-month placement offers a unique opportunity to work alongside our teams, focusing on consumer-centric initiatives.The role involves ensuring the Retailer HUB is up-to-date...
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Customer Experience Placement Coordinator
1 month ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeCustomer Experience PlacementWe are seeking a talented individual to join BMW Financial Services GB in Farnborough, UK. Our modern office culture includes flexible working hours, open creative spaces, and opportunities for innovation and employee engagement.This 13-month placement offers a unique chance to work alongside our teams focused on Consumer...
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Industry Placement Opportunity
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full time**Develop Your Skills with a Rewarding Industry Placement**We are seeking a talented individual to join our Customer, Strategy, Change and Innovation team as a Customer Strategy Analyst. This 13-month placement will provide you with the opportunity to gain hands-on experience in developing and implementing business strategy.Your responsibilities will include...
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UK Industry Placement Position
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeSummit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services, which offers retailers, corporate and private customers a range of customised financial services.About The Industry Placements TeamWe are committed to promoting equal opportunities in employment and job applicants will receive...
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Developing Customer Experience Expertise
2 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAt BMW Financial Services GB, Farnborough, we are dedicated to creating a seamless customer experience. We are seeking a motivated individual to join our Customer Experience Placement programme, focusing on improving the consumer's experience within our industry.The successful candidate will work closely with our Process & Quality Implementation team,...
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Industry Expertise Development Opportunity
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAbout the Industry Placement:This industry placement provides an excellent opportunity to gain valuable experience in a dynamic and fast-paced environment.As a Customer Experience Placement specialist, you will be responsible for carrying out detailed analysis of customer survey responses, identifying pain points in the customer journey, and developing...
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Customer and Innovation Placement Position
3 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timePlacement Opportunity:This 13-month placement position offers a unique opportunity to work with a leading provider of Business Mobility Services in Farnborough. As a member of the Customer, Strategy, Change and Innovation team, you will be responsible for supporting the development of business strategy, tracking progress, and reporting customer insights....
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Strategic Placement Opportunity
1 month ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeStrategy Development Placement OverviewIn this placement, you will support the development and implementation of business strategy for Industry Placements. You will contribute to cultural development, focusing on customer orientation and sustainability.This role involves working closely with senior management to steer the business strategy development...
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Financial Placement Specialist
1 month ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full time**Financial Placement Specialist - BMW UK, Financial Services**We are looking for a detail-oriented and strategic thinker to join our team in Farnborough, specializing in financial placement and pricing optimization.About the Role:Develop and maintain relationships with key stakeholders, including Sales teams, to drive business growth and profitability...
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Quality Control Placement
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeJob DescriptionThis 13-month placement will provide you with hands-on experience in vehicle quality testing and reliability engineering. You will work closely with the reliability manager and engineering teams to ensure the highest quality standards are met.Your Responsibilities:Drive and assess vehicles to identify any technical or aesthetic faults.Evaluate...
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Automotive Reliability Placement
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeJoin Our Industry Placements TeamWe are looking for talented individuals to join our Industry Placements team at the MINI Plant Oxford. As a placement student, you will gain valuable experience in vehicle quality testing and contribute to the development of our high-performance vehicles.About the PlacementYou will support our long-term vehicle test fleet,...
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Procurement Specialist Placement
3 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeIndustry placements at MINI Plant Oxford offer a unique chance to develop your skills in procurement and learn from experienced professionals.About the RoleThis internship is part of the Indirect Purchasing department, where you will assist in sourcing goods and services for the BMW Group's UK & IRL operations.Key Responsibilities:Supporting purchasers in...
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Customer Strategy Analyst
1 month ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full time**Gain Valuable Experience in a Dynamic Industry Environment**We are looking for a highly motivated and confident individual to join our Customer, Strategy, Change and Innovation team as a Student Placement. This 13-month placement will provide you with the opportunity to develop your skills and gain valuable experience in a fast-paced industry...
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Procurement Specialist Placement
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeThe Indirect Purchasing Placement at MINI Plant Oxford is an exciting opportunity for students to gain hands-on experience in procurement. As part of this 13-month placement, you will work closely with the purchasing team to source goods and services, assisting in commercial negotiations and purchase orders.Key Responsibilities:Sourcing Goods and Services:...
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Quality Engineer Placement
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeIndustry Placements: Exciting OpportunitiesWe are seeking highly skilled and motivated individuals to join our team as Industry Placements. This role is perfect for those looking to gain valuable experience and skills in a dynamic environment.About the RoleThe successful candidate will be working within the Quality Planning department, supporting the...
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Industry Strategy Analyst Position
1 month ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeIndustry Strategy Analyst Position SummaryIn this placement, you will support the development and implementation of business strategy for Industry Placements. You will contribute to cultural development, focusing on customer orientation and sustainability.This role involves working closely with senior management to steer the business strategy development...
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Strategy Development Placement Specialist
3 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeCompany Overview:BMW UK, Financial Services, is a leading provider of Business Mobility Services in Farnborough. Our self-contained campus offers a modern way of working with an empowering office culture. We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender...
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Pricing Strategist Placement
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timePricing PlacementAt BMW UK, Financial Services, Farnborough, we are seeking a talented individual to join our Pricing team as a Pricing Strategist Placement. This is an exciting opportunity for you to contribute to the success of our business by optimising pricing strategies and ensuring the successful launch and implementation of all finance offers,...
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Experience Enhancement Role
4 weeks ago
Oxford, Oxfordshire, United Kingdom Industry Placements Full timeAbout the Role:We are seeking a skilled individual to join our team as a Customer Experience Placement specialist.Key responsibilities include conducting root cause analysis to identify pain points in the customer journey, defining and managing action plans, and assisting in ongoing process improvement initiatives.Job Description:You will be working...