Insurance Business Development Specialist
4 weeks ago
We are seeking a skilled Insurance Business Development Specialist to provide a first-class end-to-end service for SME clients. The ideal candidate will have sound technical knowledge of the Insurance Industry with reference to commercial insurance and be able to provide a responsive first-class service to clients.
The Role: As a key member of our team, you will work collaboratively to write, renew and service SME clients using the full end-to-end broking process. You will also be responsible for responding to client issues in a timely manner and building positive working relationships with Claims and the wider broking teams.
Responsibilities
· To provide a proactive service to clients and prospective SME clients through the adoption and implementation of the Client Journey
· To work collaboratively as a team to write, renew and service SME clients using the full end-to-end broking process
· To respond to client issues in a timely manner
· To build positive working relationships with Claims and the wider broking teams
· To act as a point of reference with insurers in negotiating terms for Clients
· To always work to our business operational standards, policies and processes
· To use client applications accurately and as defined by the business including invoicing and maintaining data quality
· To look for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues and our ecosystem
· To maintain own learning and CPD
· Alignment and demonstration of our clients' values (PACE)
Requirements
· Sound technical knowledge of the Insurance Industry with reference to commercial insurance
· Demonstrable ability to provide a responsive first-class service to clients
· Excellent verbal and written communication and administration skills
· Active listening skills
· Knowledge of the wider offering
· Ability to organise workflow, prioritise tasks and manage own time
· Confident user of technology and software e.g. MS Office and Outlook
· Working knowledge of broking processes and regulatory standards
· Working knowledge of FCA compliance rules
· Competent user of insurance client system; Acturis an advantage
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