Insurance Business Development Specialist

4 weeks ago


Leeds, Leeds, United Kingdom The Skills Coalition Full time

We are seeking a skilled Insurance Business Development Specialist to provide a first-class end-to-end service for SME clients. The ideal candidate will have sound technical knowledge of the Insurance Industry with reference to commercial insurance and be able to provide a responsive first-class service to clients.

The Role: As a key member of our team, you will work collaboratively to write, renew and service SME clients using the full end-to-end broking process. You will also be responsible for responding to client issues in a timely manner and building positive working relationships with Claims and the wider broking teams.

Responsibilities

· To provide a proactive service to clients and prospective SME clients through the adoption and implementation of the Client Journey

· To work collaboratively as a team to write, renew and service SME clients using the full end-to-end broking process

· To respond to client issues in a timely manner

· To build positive working relationships with Claims and the wider broking teams

· To act as a point of reference with insurers in negotiating terms for Clients

· To always work to our business operational standards, policies and processes

· To use client applications accurately and as defined by the business including invoicing and maintaining data quality

· To look for opportunities to satisfy client needs with other services and products, passing those opportunities to internal colleagues and our ecosystem

· To maintain own learning and CPD

· Alignment and demonstration of our clients' values (PACE)

Requirements

· Sound technical knowledge of the Insurance Industry with reference to commercial insurance

· Demonstrable ability to provide a responsive first-class service to clients

· Excellent verbal and written communication and administration skills

· Active listening skills

· Knowledge of the wider offering

· Ability to organise workflow, prioritise tasks and manage own time

· Confident user of technology and software e.g. MS Office and Outlook

· Working knowledge of broking processes and regulatory standards

· Working knowledge of FCA compliance rules

· Competent user of insurance client system; Acturis an advantage



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