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Customer Service Representative
2 months ago
We are seeking a highly skilled and organized Receptionist to join our team at Interior Health Authority. As a Receptionist, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.
Key Responsibilities- Operate the switchboard and public address/paging systems to ensure efficient communication within the hospital.
- Participate in various emergency procedures to ensure the safety and well-being of patients and staff.
- Receive and register patients, processing accounts receivable and handling cash transactions.
- Perform clerical duties, including typing, compiling, and distributing documents, and completing data entry for admissions and patient counts.
- Provide exceptional customer service to patients, visitors, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Completion of Grade 12
- A current Typing Test of 45 nwpm or greater completed within the past 48 months from a recognized institution
- Proof of Medical Terminology (complete certificate or course)
- One year's recent related experience, or an equivalent combination of education, training, and experience
- A Cover Letter stating your availability to start in a new position and on-call, casual work
As a Receptionist with Interior Health Authority, you will have the opportunity to work in a dynamic and supportive team environment, providing exceptional customer service and administrative support to our patients and staff. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
