Customer Service Representative

4 weeks ago


Cranbrook, Kent, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco Hawkhurst Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

• Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience
• Work collaboratively with colleagues to achieve sales and service targets
• Maintain a high level of product knowledge and provide recommendations to customers
• Ensure a safe and secure working environment, adhering to company policies and procedures
• Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer

• Competitive hourly rate, with opportunities for pay increases and bonuses
• Comprehensive training and development programs to enhance your skills and knowledge
• A supportive and inclusive work environment, with opportunities for career progression
• Access to exclusive discounts and benefits, including a Colleague Clubcard
• A range of wellbeing services and resources to support your physical and mental health

About Us

Tesco is a leading retailer committed to serving our customers, communities, and planet. We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. As a Colleague at Tesco, you will be part of a diverse and dynamic team that is passionate about delivering exceptional customer service and making a positive impact in our communities.

Requirements

• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong product knowledge and a passion for delivering great customer service
• Ability to work collaboratively as part of a team
• Basic computer skills and familiarity with retail systems

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please note that we are an equal opportunities employer and welcome applications from diverse candidates.

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