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Training Manager Taurus
1 month ago
Job Overview
Spicerhaart is seeking a highly skilled Training Manager Taurus to join our team. As a key member of our organization, you will be responsible for designing, developing, and delivering comprehensive training programs that enhance colleague performance in sales and customer experience.
Main Responsibilities
- Design and deliver training programs that meet Spicerhaart's procedural compliance and legislative requirements.
- Develop and maintain training manuals and documentation to ensure they reflect current company policy and legislative requirements.
- Provide support to other departments in their development and upkeep of Operations Manuals.
- Review training materials to ensure they provide learning that enables improved performance within Spicerhaart.
- Maintain an up-to-date knowledge of company procedures, operating systems, key tasks, and legal requirements to develop and maintain training materials and deliver effective training.
- Participate in and coordinate special projects as requested.
Requirements
- Education to degree standard, CIPD qualification in Learning and Development, or equivalent business experience.
- Minimum 3 years in a sales, property, or retail sales-related role.
- Experience of different learning platforms an advantage.
- Experience of apprenticeship programs and qualified to provide competent assessments.
Working with Spicerhaart
We are a leading independent estate agent in the UK, passionate about developing our people and fostering a culture of continuous improvement. As a Training Manager Taurus, you will be part of a high-performance culture that prides itself on delivering excellent customer service.