Senior Mobile Operations Coordinator

4 weeks ago


Risley, Warrington, United Kingdom Nationwide Platforms Full time

We have an exciting career opportunity for a Senior Mobile Engineer Planner to join the Nationwide Platforms team at Birchwood, reporting to the Technical Support Manager.

">Job Description

As Senior Mobile Engineer Planner, you will be responsible for overseeing a team of Mobile Engineers Planners to ensure exceptional customer experiences during breakdown journeys by effectively coordinating and planning mobile engineering resources. Your goal will be to achieve the quickest response to reported breakdowns and maximize productivity of Mobile Engineers Planners and Mobile Engineers. Additionally, you will contribute to coordinating customer communications regarding reported breakdowns and contribute to regional performance while enhancing engineering standards and driving effectiveness and efficiency in engineering operations.

Responsibilities:
  • Actively manage standards and performance of Mobile Engineers Planners
  • Manage targets of Mobile Engineers planners, including Mobile Engineers performance, deadlines for machines that require exchange, machines on hire awaiting parts, machines on hire with defects affecting safety, due dates of LOLER inspections for machine on hire

In return, you will receive a competitive salary of £60000, 25 days annual leave plus bank holidays, life assurance, auto-enrolment pension scheme, and lifestyle benefits – discount on selected high street stores.



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