Service Quality Director

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Eden Futures Full time

About the Position

We are seeking a highly skilled and experienced Service Quality Director to join our team at Eden Futures. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality services that meet statutory, contractual, and organizational standards.

Job Summary

The successful candidate will have previous experience in a Supported Living or Residential service and be familiar with CQC standards. They will also have experience of working with adults with Learning Disabilities or Mental Health conditions and be a strong leader who can lead by example and work effectively in a fast-paced, demanding role.

Key Responsibilities

  • Ensuring the day-to-day service provision fully complies with Eden Futures' philosophy, values, policies, and procedures.
  • Continually seeking out new opportunities for growth and development of the service while protecting and safeguarding the company's values and culture.
  • Providing clear and structured day-to-day management and support to the local team to ensure the highest quality of service is delivered.
  • Aspiring to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes, and leading the company within their area of expertise.

Benefits

  • Taking your birthday off plus 25 days holiday.
  • Free DBS check.
  • Health cash back and pension scheme.
  • Eligibility for a £500 bonus through our refer-a-friend scheme.
  • Enhanced pay for Maternity or Paternity leave.
  • Blue Light Discount Scheme.
  • Eligibility for COSTCO membership.


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