Technical Configuration Analyst

5 days ago


London, Greater London, United Kingdom Harrington Starr Full time £80,000

As a Technical Configuration Analyst at Harrington Starr, you will play a critical role in the accuracy and integrity of our Configuration Management Database (CMDB). Located in London, this position requires strong communication and teamwork skills, as well as the ability to deliver your own initiatives.

Key responsibilities include maintaining and configuring the CMDB schema to align with our IT infrastructure, services, and assets. You will use discovery tools to automatically discover and map the IT infrastructure assets and manage user access. Additionally, you will oversee change management, ensuring changes to configuration items are well-documented and approved, and update the CMDB accordingly.

Data integrity and enrichment are crucial aspects of this role. You will continuously monitor and improve data quality, accuracy, and consistency within the CMDB and source systems. Collaborating with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information, is also essential.

We offer a competitive salary of £80,000 and are looking for someone with experience administering and managing a CMDB, ITIL 3 or 4 Foundation certification, and knowledge of inventory systems. Background in IT asset and configuration management is also required for this position.


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