Senior Pre-Legal Collections Manager
4 weeks ago
About the Role
We are seeking a highly experienced and skilled Senior Pre-Legal Collections Manager to lead our existing, award-winning pre-legal collections team. The successful candidate will be responsible for managing and developing a team to meet client expectations and contribute to sales and profit growth through the appropriate use of resources.
Key Responsibilities
- Manage a team of over 20 paralegals delivering pre-legal collections services to a number of existing clients.
- Be the main contact for key clients, attending client meetings, developing strategies with those clients, implementing them, and monitoring their success.
- Deliver on the implementation of the business plan and translate it into clear plans and objectives to ensure the team is effectively utilised and the strategy is delivered.
- Develop and strengthen client relationships in line with the Division/Practice Group/Area and Firm strategy to maximise revenue and margins as well as managing costs responsibly.
- Manage, support, and develop a specific practice area team to ensure delivery of the required standards of client service, profitability, and effective use of resources to achieve repeat business.
About You
The ideal candidate will have a senior legal or collections professional background, a divisional manager, and authority in the pre-legal collections field. They will have in-depth knowledge of the sector in which they operate and be able to demonstrate an ability to manage resources effectively, maximise recoveries for our clients, and revenue for DWF.
What We Offer
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and is committed to creating an inclusive environment for all.
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