Customer Support Coordinator

2 weeks ago


Manchester, United Kingdom CV-Library Full time

Job Title: Customer Support Coordinator

Description:

We are seeking a highly skilled and organized Customer Support Coordinator to join our team at CV-Library, based in Wigan. As a key member of our service operations team, you will be responsible for receiving, recording, and processing incoming customer support requests via phone and email.

Responsibilities:

  • Receive and record customer support requests via phone and email.
  • Use our In-house system to log customer support requests accurately and promptly.
  • Create quotations, estimates, or proposals for chargeable work and support services.
  • Coordinate both chargeable and non-chargeable support requests, ensuring they meet company standards and service level agreements.
  • Produce reports for the Head of Support Services.
  • Undertake other duties as required to support business needs.

Requirements:

  • Scheduling experience is beneficial.
  • You should have strong IT skills, including proficiency in Excel and Microsoft Office.
  • Knowledge of processing supplier and sub-contractor purchase orders is necessary.

Salary and Benefits:

The estimated salary for this role is up to £28,000 per annum, plus benefits such as 22 days holiday per year, increasing by 1 day annually up to a maximum of 25 days, pension scheme, and private medical scheme.


  • Customs Coordinator

    3 weeks ago


    Manchester, United Kingdom Premier Work Support Full time

    Job Description Our Client who is based in Manchester is looking for a Customs Coordinator to join their office in Manchester.The role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.Duties and Responsibilities To Co-ordinate Import and Export activities for the resident site, conforming to HM...

  • Customs Coordinator

    3 weeks ago


    Manchester, United Kingdom Premier Work Support Full time

    Job DescriptionOur Client who is based in Manchester is looking for a Customs Coordinator to join their office in Manchester. The role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.Duties and ResponsibilitiesTo Co-ordinate Import and Export activities for the resident site, conforming to HM...

  • Customs Coordinator

    4 weeks ago


    Manchester, United Kingdom Premier Work Support Full time

    Our Client who is based in Manchester is looking for a Customs Coordinator to join their office in Manchester.The role is to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.Duties and Responsibilities: * To Co-ordinate Import and Export activities for the resident site, conforming to HM Revenue &...


  • Manchester, United Kingdom CV-Library Full time

    Service Support AdministratorZachary Daniels Recruitment is seeking a skilled Customer Support Coordinator to join our team based in Wigan. This exciting opportunity is with a leading global provider proudly accredited by Investors in People.As a Customer Support Coordinator, you will be responsible for receiving, recording, and processing incoming customer...

  • Support Coordinator

    2 months ago


    Manchester, United Kingdom Creative Support Full time

    Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting a support coordinator who has experience of working with people with dementia for our day service in Ashton-Under-Lyne, Tameside.At Wilshaw House, we provide...

  • Support Coordinator

    1 month ago


    Manchester, United Kingdom Creative Support Full time

    Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people.We are recruiting a support coordinator who has experience of working with people with dementia for our day service in Ashton-Under-Lyne, Tameside.Check below to see if you have...


  • Manchester, United Kingdom Hologic, Inc. Full time

    Hologic, Inc. invites applications for a Customer Support Coordinator role within their EMEA Case Management team.This position involves coordinating various aspects of customer support, including communication, issue resolution, and administration.Responsibilities:Facilitate equipment transactions and returnsCommunicate with service departments to address...


  • Manchester, United Kingdom Cast UK Limited Full time

    Job Title: Customer Support CoordinatorAbout the Role:This is a fantastic opportunity to join Cast UK Limited as a Customer Support Coordinator in Manchester City Centre. The successful candidate will be responsible for providing exceptional customer service, processing orders accurately, and assisting in supply chain activities.Key Responsibilities:-...

  • Support Coordinator

    1 month ago


    Manchester, United Kingdom Creative Support Full time

    Are you interested in mental health recovery, do you have leadership qualities?We are looking for a Support Coordinator within our Manchester Personalisation mental health recovery services in Northenden, Manchester.This post is an ideal opportunity to become involved in dynamic and varied recovery services that give real job satisfaction whilst utilising...

  • Support Coordinator

    1 month ago


    Manchester, United Kingdom Creative Support Full time

    Creative Support is a non-profit provider of personalised care and support to people with learning disabilities, mental health needs, autism spectrum conditions, and older people.We are recruiting a support coordinator who has experience of working with people with dementia for our day service in Ashton-Under-Lyne, Tameside.At Wilshaw House, we provide...

  • Support Coordinator

    2 weeks ago


    Manchester, United Kingdom Creative Support Full time £13

    Are you interested in mental health recovery, do you have leadership qualities? We are looking for a Support Coordinator within our Manchester Personalisation mental health recovery services in Northenden, Manchester. This post is an ideal opportunity to become involved in dynamic and varied recovery services that give real job satisfaction whilst utilising...

  • Support Coordinator

    5 days ago


    Salford, Greater Manchester, United Kingdom Creative Support Full time

    We're Hiring: Support Coordinator (37.5 Hours per Week) Looking to make a meaningful impact in the lives of others? Join us as a Support Coordinator , where you'll play a vital role in enabling individuals with physical disabilities and complex health needs to live fulfilling, independent lives. What You’ll Do: Provide compassionate,...


  • Manchester, United Kingdom CREATIVE SUPPORT Full time

    Job Title: Senior Support Services CoordinatorWe are seeking a Senior Support Services Coordinator to lead our team in delivering effective, person-centred support services. The ideal candidate will have experience in managing a team, providing person-centred support, and working with vulnerable adults.Key Responsibilities:* Managing a team of Senior staff...


  • Manchester, United Kingdom Crystal Ball Limited Full time

    **Planning & Scheduling Coordinator** Crystal Ball are an Award-Winning vehicle tracking company based in Old Trafford. Our growing customer base extends across all business verticals serving small, medium and enterprise businesses as well local government, throughout the UK. We are looking to immediately recruit 2 Installation Planner/Schedulers who will...


  • Manchester, United Kingdom Crystal Ball Limited Full time

    **Planning & Scheduling Coordinator** Crystal Ball are a multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. Our growing customer base extends across all business verticals serving small, medium and enterprise businesses as well as local government, throughout the UK. We are looking to immediately recruit an...


  • Manchester, United Kingdom Harrison Scott Associates Full time

    We are working with a leading specialist packaging manufacturer, Harrison Scott Associates, to find the newest member of their customer service team.This is an internally based role that will provide the crucial 'bridge' between customers, purchasing, logistics and sales teams to keep the office running in a smooth and efficient manner. It will be fast-paced...


  • Manchester, United Kingdom Premier Work Support Full time

    Premier Work Support is seeking a skilled Customs Clearance Specialist to assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods. This role is based in Manchester and involves coordinating Import and Export activities for the resident site, conforming to HM Revenue & Customs regulations and governing...


  • Manchester, United Kingdom Mitsubishi Electric Full time

    **Customer Support Coordinator**: **Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?** **Office Location**:Trafford Park, Stretford, Manchester M41 7LY **Hours of work**: Monday - Friday, 9:00 - 17:00 **About Us**: We, the Mitsubishi...


  • Manchester, United Kingdom Mitsubishi Electric Full time

    **Customer Support Coordinator**: **Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?** **Office Location**:Trafford Park, Stretford, Manchester M41 7LY **Hours of work**: Monday - Friday, 9:00 - 17:00 **6 Month Fixed Term...


  • Salford, Greater Manchester, United Kingdom Creative Support Full time

    We're Hiring: Support Coordinator (37.Join us as a Support Coordinator , where you'll play a vital role in enabling individuals with physical disabilities and complex health needs to live fulfilling, independent lives. Provide compassionate, person-centered care to 10 incredible individuals across 2 services. Coordinate and supervise a dedicated team...