Assistant General Manager

2 weeks ago

Warrington, Warrington, United Kingdom Goldfish Swim School Full time
Job Title:

Assistant General Manager

Reports to:

General Manager

FLSA Status:

Exempt

Summary:

As a key member of the Goldfish Swim School team, the Assistant General Manager plays a vital role in ensuring the success of our daily operations. This includes overseeing staffing, pool operations, cash management, customer service, retail and vending departments, private party operations, and workplace employee activities.

Duties and Responsibilities:
  1. Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
  2. Assist the General Manager and department managers with fulfilling daily tasks.
  3. Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  4. Train and oversee the aquatics department to provide superior swim instruction to our students.
  5. Provide sales and marketing training to qualified sales staff.
  6. Direct the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  7. Train and oversee private party staff to maintain GSS standard operating procedures.
  8. Gain knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  9. Gain a high level of knowledge and experience in GSS pool operations to maintain a safe and sanitary swim environment.
  10. Initiate and oversee workplace employee activities to achieve improved employee satisfaction.
  11. Direct and oversee the implementation of the Emergency Action Plan and all safety procedures pertaining to the GSS facility and train all current staff on the GSS EAP.
  12. Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
  13. Fulfill other duties and responsibilities as assigned by the Employer.
Requirements:
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • High school diploma or GED is required. Bachelor's degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years of management experience preferred. Two or more years as a swimming instructor preferred.
  • Lifeguard, CPR/AED, and first aid certification required. Shallow water attendant highly recommended.
Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals

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