Financial Capability Coach
2 weeks ago
About the Role:
We are seeking a skilled Financial Capability Coach to join our team at emh group. As a Money Matters Coach, you will play a vital role in supporting residents by providing expert money advice services.
Key Responsibilities:
- Deliver emh's Money Matters financial advice, including assessing individuals' finances and promoting support.
- Provide advice and assistance to enable customers to maximise their income, including benefit entitlement and income and expenditure reviews.
- Manage a caseload of residents with complex welfare benefit issues.
- Maintain regular contact with customers and complete cases in accordance with procedure.
Requirements:
- Experience of delivering welfare benefits advice to different client groups.
- Ability to listen, question, and show empathy to people from all backgrounds.
- GCSE standard education or equivalent professional experience.
- Excellent communication, influencing, negotiating, and decision-making skills.
What We Offer:
- Competitive salary.
- Contributory pension scheme.
- Health cash plan.
- Flexible working.
- Wide range of training and development opportunities.
How to Apply:
Please apply online with an up-to-date CV and a covering letter, detailing how you meet the requirements of the person specification.
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