Financial Capability Specialist
3 weeks ago
Role Overview
We are seeking an experienced Financial Capability Specialist to join our team at emh. As a key member of our support services, you will play a vital role in helping our residents achieve financial independence.
Key Responsibilities
- Deliver emh's Money Matters financial advice to residents, assessing their finances and promoting support to increase financial capability.
- Provide guidance on benefit entitlement, income, and expenditure reviews to maximize residents' income.
- Manage a caseload of residents with complex welfare benefit issues, maintaining regular contact and ensuring cases are completed in accordance with procedure.
Requirements
- Experience in delivering welfare benefits advice to diverse client groups.
- Ability to listen, question, and show empathy when working with customers from all backgrounds.
- Excellent communication, influencing, negotiating, and decision-making skills.
- Well-organized, able to prioritize, and deliver work to agreed deadlines and standards.
About Us
emh is a leading provider of affordable homes and support services in the East Midlands. Our vision is to be the best social housing and care business in the country, and we're looking for like-minded individuals to join our team.
Company Benefits
- Competitive salary.
- Contributory pension scheme.
- Health cash plan.
- Flexible working.
- A wide range of training and development opportunities.
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