Customer Service Associate
1 day ago
About This Role
We're looking for a talented and motivated Customer Assistant to join our team at Lidl in Deutschland. As a key member of our store team, you'll play a vital role in providing an exceptional shopping experience for our customers.
Your Key Responsibilities
- Deliver outstanding customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Work efficiently to maintain high standards of store presentation, including restocking shelves, tidying store displays, and ensuring a clean and safe shopping environment.
- Process customer transactions accurately and efficiently, handling cash, credit, and mobile payments with ease.
- Contribute to the success of our bakery, merchandising, and non-food products by working collaboratively with colleagues to drive sales and improve customer satisfaction.
- Participate in store initiatives and promotions, promoting Lidl's products and services to our customers.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and night shifts.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, and enhanced family leave.
- Opportunities for career development and progression, with training and support to help you thrive in your role.
What We're Looking For
- Experience working in a fast-paced retail environment.
- Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive attitude, with a passion for delivering exceptional customer service and contributing to the success of our team.
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