Customer Service Associate

1 day ago


Wellingborough, Northamptonshire, United Kingdom Lidl in Deutschland Full time

About This Role

We're looking for a talented and motivated Customer Assistant to join our team at Lidl in Deutschland. As a key member of our store team, you'll play a vital role in providing an exceptional shopping experience for our customers.

Your Key Responsibilities

  • Deliver outstanding customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Work efficiently to maintain high standards of store presentation, including restocking shelves, tidying store displays, and ensuring a clean and safe shopping environment.
  • Process customer transactions accurately and efficiently, handling cash, credit, and mobile payments with ease.
  • Contribute to the success of our bakery, merchandising, and non-food products by working collaboratively with colleagues to drive sales and improve customer satisfaction.
  • Participate in store initiatives and promotions, promoting Lidl's products and services to our customers.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and night shifts.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, and enhanced family leave.
  • Opportunities for career development and progression, with training and support to help you thrive in your role.

What We're Looking For

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive attitude, with a passion for delivering exceptional customer service and contributing to the success of our team.


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