Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service.
- Proactively identify opportunities to improve customer satisfaction and implement solutions to address any issues.
- Participate in visual merchandising and product presentation to create an engaging and attractive store environment.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development, with a focus on supporting your growth and success.
- A supportive and collaborative team environment, with a strong focus on teamwork and mutual respect.
Requirements
- Previous experience working in a fast-paced retail environment, with a focus on customer service and sales.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive and proactive approach, with a focus on delivering exceptional customer service and achieving sales targets.
Why Join Lidl?
Lidl is a dynamic and fast-paced retail company, committed to delivering exceptional customer service and quality products. As a Customer Assistant, you will play a vital role in driving our business forward and contributing to our success. We offer a competitive salary, excellent benefits, and opportunities for career progression, making us an attractive employer for those looking to start or advance their career in retail.
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