Customer Service Representative

1 month ago


Worthing, West Sussex, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work efficiently to restock shelves, process deliveries, and maintain a clean and organized store environment
  • Assist customers with their purchases, answering questions and providing product information
  • Work collaboratively with colleagues to achieve sales targets and maintain high levels of customer satisfaction
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

What We Offer

  • A competitive hourly pay rate, with opportunities for overtime and bonuses
  • A comprehensive benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression within the company
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Positive attitude and willingness to learn and develop new skills

Why Join Lidl?

Lidl is a dynamic and fast-paced company that offers a unique and rewarding work environment. As a Customer Assistant, you will have the opportunity to work with a talented and dedicated team, develop new skills, and contribute to the success of our store. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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