Part Time Receptionist
4 weeks ago
Role Overview
We are seeking a highly skilled and experienced Part Time Receptionist to join our team at JLL. As a key member of our Front of House team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients and visitors.
Key Responsibilities
- Provide a warm and welcoming experience for all visitors and clients
- Manage the reception area, including answering phone calls, responding to emails, and handling correspondence
- Assist with internal and external bookings, ensuring that all meeting rooms and facilities are set and maintained to the expected JLL standards
- Ensure that all JLL meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected JLL standards
- Facilitate room set-ups, including moving flexible furniture
- Be aware of room status in client rooms at all times and support internal rooms appropriately
- Comply with the JLL - Front of House Services Standard Operating Procedures
- Provide information on available facilities and arrange viewings as required
- Maintain a strong awareness of business activity and communicate updates with regional team members
Requirements
- Experience of working within a Corporate or 5* Hotel Reception environment
- Independent and self-managing worker
- Strong customer service skills and a great networker
- Professional and confident telephone manner and excellent oral and written communication skills
- Ability to use initiative and remain calm under pressure
- A strong team player with the ability to multi-task and prioritise work commitments
- Flexible approach to departmental requirements
- Good educational background and a solid command of written and spoken English
About JLL
We are a leading professional services and investment management firm specialising in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.
Location
This role is based in our London office and requires the ability to work on-site.
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