Travel Specialist
4 weeks ago
Fred. Olsen Travel is seeking a highly motivated Travel Specialist to join our Reservations team. As a key member of our team, you will be responsible for creating bespoke holidays for our customers, utilizing your expertise in various travel areas, including Land Holidays, Rail Holidays, River Cruise Holidays, and Ocean Cruise Holidays.
The ideal candidate will have a passion for travel and a drive to convert sales leads into bookings, with a focus on achieving and exceeding department targets. You will act as an ambassador for the Fred. Olsen Tour Operation, delivering exceptional customer service and maintaining high income levels.
Key responsibilities will include:
- Creating customized holidays for customers, taking into account their preferences and requirements
- Utilizing knowledge of various travel areas to provide expert advice and recommendations
- Converting sales leads into bookings, with a focus on achieving and exceeding targets
- Maintaining high customer service standards and income levels
Fred. Olsen Travel offers a range of benefits, including BUPA medical, Life Assurance, discounted holidays and cruises, and retail discounts through our MyBenefits scheme. We are an equal opportunity employer, committed to creating an inclusive environment for all employees.
Company Values:
Customer Driven: We strive to understand our customers' needs and expectations, putting them at the heart of everything we do.
Valuing Diversity: We believe that differing views and experiences make us stronger, and we work to create a representative and inclusive business.
Investing in People: We believe that personal and professional development is key to improving our future today.
Winning Together: We deliver our best outcomes and results when we work together, creating a positive team spirit where people feel valued and supported.
Doing the Right Thing: We pride ourselves on doing what is right and building trust in every situation with our people, customers, and community.
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