Financial Fraud Investigator
6 days ago
About The Very Group
Job DescriptionWe are seeking a highly skilled Financial Fraud Investigator to join our team.
Salary:£35,000 - £45,000 per annum
Key Responsibilities- Conduct thorough investigations into potential fraudulent activity on new applications and existing customer accounts, adhering to internal and external guidelines.
- Respond to inbound calls from victims of fraud or customers who have referred orders, providing support and guidance.
- Analyse potentially fraudulent transactions using industry-standard practices.
- Proactively identify and respond to new fraud trends or behaviours, utilising proven feedback methods.
- Refer complex issues to Team Manager where prescribed limits of authority are about to be exceeded.
- A regulated environment background, with experience in financial investigation and analysis.
- Excellent analytical and problem-solving skills, with the ability to work under pressure.
- Strong communication and interpersonal skills, with the ability to build rapport with colleagues and stakeholders.
- Flexible hybrid working model.
- Inclusive culture and environment.
- 23 days holiday + bank holidays.
- Udemy learning platform.
- Bonus potential (performance and business-related).
- Up to 25% discount on Very.co.uk.
- Matched pension up to 6%.
Please note that this role requires a credit, CIFAS and CRB check. If successful, you will be required to undergo these checks as part of the recruitment process.
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