Housing Support Specialist
4 weeks ago
About the Role
We are seeking a skilled Housing Assistant to provide a tailored, resident-focused housing management service for different tenures within a designated housing scheme.
Key Responsibilities
- Provide value-added customer service in accordance with MHA's policies and procedures in the areas of Allocations, Housing management and Finance, Estate Management and Community Focus.
- Manage financial plans and budgets effectively.
- Work collaboratively as part of a team to achieve shared goals.
- Develop and maintain strong organisational skills, including planning, prioritising, report writing and record keeping.
- Maintain confidentiality and handle sensitive information with discretion.
- Communicate effectively with residents, colleagues and other stakeholders.
- Utilise Microsoft products to maintain accurate records and reports.
Why Work with Us
MHA is a leading charity care provider, dedicated to enabling people to live later life well. Our values underpin our entire approach: we nurture mind, body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.
What We Offer
- A highly competitive salary.
- Holiday entitlement and the option to buy annual leave.
- Life assurance.
- A discount scheme and access to nationally recognised training courses and qualifications.
- Genuine career progression and development opportunities.
- An employee assistance programme, including free counselling and legal advice.
- Access to chaplaincy and pastoral support.
- Wellbeing resources and family-friendly policies.
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