Housing Support Specialist

4 weeks ago


Poole, Poole, United Kingdom Methodist Homes Full time

About the Role

We are seeking a skilled Housing Assistant to provide a tailored, resident-focused housing management service for different tenures within a designated housing scheme.

Key Responsibilities

  • Provide value-added customer service in accordance with MHA's policies and procedures in the areas of Allocations, Housing management and Finance, Estate Management and Community Focus.
  • Manage financial plans and budgets effectively.
  • Work collaboratively as part of a team to achieve shared goals.
  • Develop and maintain strong organisational skills, including planning, prioritising, report writing and record keeping.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Communicate effectively with residents, colleagues and other stakeholders.
  • Utilise Microsoft products to maintain accurate records and reports.

Why Work with Us

MHA is a leading charity care provider, dedicated to enabling people to live later life well. Our values underpin our entire approach: we nurture mind, body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

What We Offer

  • A highly competitive salary.
  • Holiday entitlement and the option to buy annual leave.
  • Life assurance.
  • A discount scheme and access to nationally recognised training courses and qualifications.
  • Genuine career progression and development opportunities.
  • An employee assistance programme, including free counselling and legal advice.
  • Access to chaplaincy and pastoral support.
  • Wellbeing resources and family-friendly policies.


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