Team Leader Costa Coffee

4 weeks ago


ChesterleStreet, Durham, United Kingdom Costa Coffee Full time

Team Leader Role Overview

Costa Coffee is seeking a skilled Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of Baristas and providing exceptional customer service.

Key Responsibilities

  • Lead shifts and support colleagues in delivering great customer experiences
  • Maximize sales by utilizing team members' talents
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards in quality and customer satisfaction

Requirements

  • Passion for coffee and people
  • Reliability and flexibility
  • Team leadership experience in a fast-paced environment
  • Desire to take on shared responsibility
  • Love of learning and sharing knowledge
  • Flexible approach and can-do attitude

What We Offer

  • Free handmade drinks while on shift
  • 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover
  • Cycle to Work Scheme
  • Share Incentive Plan
  • Salary Sacrifice Pension Scheme
  • Shoes for Crews
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app

About Us

Costa Coffee is a leading coffee brand in the UK, driven by our values of Passion, Warmth, Trust, and Courage. We're a team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

Why Join Us?

At Costa Coffee, we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included.



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