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Team Leader

1 month ago

ChesterleStreet, Durham, United Kingdom Costa Coffee Full time

Unlock Your Leadership Potential at Costa Coffee

We're seeking a motivated Team Leader to join our dynamic team at Costa Coffee Clarks Village FOC A, Unit A, China & Glass Pavillion, Street, Somerset. This is an excellent opportunity for someone who wants to take on new challenges and make a real impact.

About the Role

This exciting role offers a starting pay of £12.33-13.33 per hour, rising with training to £12.83-13.83 (dependant store location). As a Barista Maestro, you'll be responsible for leading shifts, supporting colleagues in delivering exceptional customer experiences, and driving high standards every time.

Your Key Responsibilities

  • Take the lead on shifts to support your colleagues in delivering unbeatable experiences
  • Making the most of people's talents to maximise sales
  • Training and accrediting new Baristas
  • Familiarising yourself with new recipes and ranges, and sharing the exciting news with the team
  • Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

Your Qualifications and Skills

We're looking for someone with reliability, team leadership experience, a desire to take on shared responsibility, and a love of turning knowledge into hot ideas to help your store succeed. You should also be willing to learn, be bold, brave, and action-oriented, with a flexible approach and can-do attitude.

Benefits

  • Whilst on shift, enjoy free handmade drinks, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Cycle to Work Scheme to save on bikes and accessories
  • Share Incentive Plan – become a shareholder in Coca-Cola
  • Dedicated Feel Good discounts platform and app for instant cashback and savings

About Us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We're passionate about delivering great experiences to our customers, communities, and people. Join us and be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver fantastic results.