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Hotel Operations Director

1 month ago

Edinburgh, Edinburgh, United Kingdom Hotel Indigo Edinburgh Princes Street Full time

About Us:

With a rich legacy spanning over 60 years, hotels are at the heart of our DNA. Through unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate a diverse portfolio of hotels across the UK, including global brands.

We're proud of our history – and where we're going. As an innovative and passionate team, we have the people and systems to support you in driving exceptional outcomes for our guests, our team, and our business.

About the role:

In this exciting opportunity, you'll take on the role of General Manager at a renowned hotel in Edinburgh, known for its fabulous Scottish hospitality. With 64 bedrooms, the acclaimed Twenty restaurant, and the Juniper bar, you'll be part of a vibrant team and enjoy stunning views across the city.

As a General Manager, you'll be empowered to take responsibility for every aspect of your hotel, from team engagement and guest service to commercial success. Your key responsibilities will include:

  • Establishing clear performance goals and inspiring, leading, and coaching your team to deliver outstanding results.
  • Driving operational excellence in everything you do.
  • Maintaining the highest standards of safety for our guests and team members.
  • Embedding and implementing our tools and initiatives, including Operations, Health & Safety, HR & Training, Sales, Marketing, and Revenue.

About You:

You'll be an inspiring leader with a passion for hospitality, boasting a proven track record as a hotel leader. You're excited to take your hotel to the next level and possess:

  • Innovative and creative thinking, with a love of change.
  • Sociable and analytical skills, able to balance time management and forecasting.
  • Empathy and strong relationships with your team and local market.
  • Resilience and the ability to remain calm under pressure.

What's in it for you:

This is a fantastic opportunity to join our team and enjoy:

  • A competitive remuneration package.
  • Access to our company bonus scheme.
  • A comprehensive pension plan.
  • Variety of ancillary benefits common in the hospitality industry.