Commercial Account Handler
2 weeks ago
About the Role
Howden Group Holdings is seeking a skilled Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you will be responsible for building and maintaining relationships with existing clients, identifying new business opportunities, and delivering exceptional customer service.
Key Responsibilities
- Develop and implement strategies to self-generate new business and maximize opportunities within our insurer panel.
- Maintain accurate and up-to-date records of client interactions, correspondence, and documentation on Acturis.
- Produce high-quality documentation, adhering to Howden standards and ensuring timely processing of adjustments.
- Actively cross-sell products from other divisions, enhancing client value and deepening business relationships.
- Establish and manage tailored renewal strategies for each client, aligning with divisional procedures and goals.
- Ensure clients are correctly and adequately insured, providing expert advice to address all insurance exposures.
- Support the division in achieving targets through proactive client engagement.
- Maintain professional competence by adhering to Howden Training and Competence procedures.
What We Offer
At Howden, we value diversity and are committed to creating a positive and inclusive work environment. We offer a range of benefits, including 22 days' holiday, life assurance, income protection, and access to a healthcare cash plan. We also provide opportunities for professional development and growth, as well as a competitive salary and bonus structure.
Requirements
We are seeking a motivated and customer-focused individual with excellent communication and negotiation skills. You should have a proven track record of self-generating business and identifying new opportunities, as well as experience in maintaining accurate records and processing adjustments. A strong understanding of the insurance industry and its products is also essential.
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