Technical Application Support Professional
5 days ago
Austin Fraser is pleased to offer a challenging opportunity for an IT Service Delivery Engineer to support the Oracle EBS business-facing platform.
About the PlatformThe Oracle EBS business-facing platform includes the primary business operating system, business client portal, system integrations, and the field service platform.
The successful candidate will be responsible for delivering support for this platform, including the business client portal, system integrations, and the field service platform.
Key Requirements- Recent proven experience in application support with Oracle products.
- Excellent customer support skills, including incident management and problem resolution.
- Proficiency in SQL for database management and troubleshooting.
- Familiarity with Oracle E-Business Suite modules like Service Contract, Install Base, and Advanced Scheduler.
- Experience with Fusion Middleware: knowledge of integration tools and middleware solutions.
- Troubleshooting skills to diagnose and resolve technical issues related to Oracle applications and middleware.
- Familiarity with the ServiceNow platform.
This role offers a competitive salary and benefits package, including the opportunity to work remotely and contribute to our client's Digital Transformation journey.
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