Technical Support Professional

3 weeks ago


Birmingham, Birmingham, United Kingdom Proactive Appointments Full time

As a Technical Support Professional at Proactive Appointments, you will engage in both BAU support and technical project work, requiring a versatile skill set and a proactive approach. The hybrid work environment allows for three days onsite and additional onsite days required during probation to ensure seamless onboarding.

Role and Responsibilities
  • The Role:
  • Deliver top-notch BAU support addressing complex technical issues with a fast and methodical approach.
  • Lead and contribute to infrastructure projects, managing end-to-end tasks with attention to timelines, quality, and budget constraints.
  • Mentor junior team members, sharing knowledge and fostering a collaborative learning environment.

Benefits:

  • A competitive salary range of £45,000 - £65,000 per annum.
  • The opportunity to work with sensitive data and information in a discreet, professional manner.


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