Retail Manager

3 weeks ago


Oakham, Rutland, United Kingdom Mind Retail Full time

About the role

As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team to deliver sales and profit targets for your shop. Every item sold fights for mental health, and the money raised funds Mind's vital mental health support services.

You'll work with the team to produce excellent shop standards and deliver outstanding customer service, creating a hub for the local community. As Assistant Shop Manager, you'll take full responsibility for the day-to-day running and overall performance of the shop while the Shop Manager is away.

With development programmes and a vast programme of workshops, you'll be invested in to grow and take ownership of your personal and professional development. You'll play an important role in the fight for mental health, helping Mind Retail respond to the mental health emergency.

We're looking for someone who:

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

If you haven't got management or supervisor level experience, don't worry. We're interested in people who want a career in retail, are prepared to work hard, and are eager to learn.

We need great people like you to help us in the fight for mental health.

About our benefits

As Assistant Shop Manager, you'll receive:

  • Competitive hourly pay, in line with the Real Living Wage
  • 25 days' paid holiday per year (pro-rata for part-time employees)
  • Development workshops & courses to help build your career
  • Comprehensive, personalised induction programmes, tailored to your role when you join us
  • A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
  • A strong commitment to work-life balance
  • Family friendly policies & enhanced pay
  • A competitive pension scheme & life assurance, available to all our employees
  • 25% staff discount in all Mind shops
  • Access to exclusive discounts at over 160 retailers through our employee savings app
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Interest free season ticket loan


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