Senior Project Manager EMEA Client Services

3 weeks ago

London, Greater London, United Kingdom Lighthouse Full time

About Lighthouse's Project Management Role

Lighthouse is a dynamic company that thrives on innovation and collaboration. As a Project Manager, you will play a key role in driving the success of our eDiscovery projects. Your primary responsibility will be to manage and coordinate various operational departments to meet project requests and requirements.

Key Responsibilities

  • Develop a thorough understanding of Lighthouse's workflows, critical paths, and tools used to manage eDiscovery projects.
  • Delegate tasks to key stakeholders or participate in executing project-specific tasks in Relativity, Brainspace, and Lighthouse proprietary applications.
  • Communicate expectations for scope and deadlines to internal and external stakeholders, coordinate resources, and workloads of collaborative efforts or global projects.
  • Analyze project requirements to create and maintain project schedules, defining project activities, sequences of events, dependencies, work effort, duration of tasks by departments, and associated resource requirements.
  • Perform quality checks during eDiscovery workflow stages, including post-processing, review preparations, reporting, and production deliverables, cross-checking compliance with client and/or Lighthouse specifications.
  • Create and maintain project documentation to ensure it is current and accurate, monitoring, planning, and documenting workflows, including change and risk analysis.
  • Manage the pod's work request queue and participate in process improvement initiatives as identified by pod leaders.
  • Flexibly contribute to other project roles as necessary.

Requirements

  • Bachelor's degree in Computer Forensics, Computer Science, or other eDiscovery-related discipline preferred; or commensurate experience in eDiscovery.
  • Industry-specific or technology-related certifications preferred (e.g., RCA, Nuix Master, ACEDS).
  • 4+ years of work experience with at least two years of eDiscovery experience.
  • Strong analytical and logical skills, problem-solving abilities, and ability to deal with variable situations.
  • Effective written and oral communication skills, including conflict management and resolution.
  • Outstanding organizational skills and the ability to multitask, delegate tasks to inter-department team members, and work within timelines and budget parameters.
  • Able to assure quality, accuracy, and timeliness of all aspects of implementation, foster positive and professional relationships at all levels internally and externally, and adapt to a changing and growing workload.

Work Environment and Physical Demands

  • Duties are performed in a typical office environment while at a desk or computer table.
  • Duties require the ability to use a computer, communicate over the telephone, and read printed material in a quiet and professional setting.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

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