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Regional Facilities Manager

4 weeks ago

London, Greater London, United Kingdom CBRE Enterprise EMEA Full time
Job Summary

We are seeking an experienced EMEA Facilities Manager to join our global account team based in London. As an EMEA Facility Manager, you will be responsible for managing various aspects of building operations and maintenance for a facility, campus, or portfolio of buildings, ensuring compliance with all property-related technical, legal, statutory, contractual, and client requirements.

Key Responsibilities
  • Manage building operations and maintenance for a facility, campus, or portfolio of buildings
  • Ensure compliance with all property-related technical, legal, statutory, contractual, and client requirements
  • Monitor and analyze cost performance data and maintenance practices to reduce maintenance expenses and improve overall service levels
  • Hold regular operational review meetings with FMs to ensure activities carried out at property level align with overall safety, operational, and financial goals
  • Conduct regular contractor reviews covering HSSE, work quality, costs performance metrics, and customer satisfaction issues
  • Support CBRE and client audits
  • Produce monthly evidence/data to support Operations Lead monthly review with client
  • Engage with client key stakeholders to ensure performance, product quality, environmental, stock reconciliation, distribution, etc.
  • Ensure all client and CBRE policies and procedures are being followed
  • Support Regional/Global procurement initiatives/deliverables working with Regional Procurement Manager
  • Establish and review Property Management site procedure playbooks to ensure consistent performance delivery
  • Support account management team to monitor and modify services deliverables in accordance with client's business needs
  • Encourage innovation to ensure optimal service delivery through the latest market products and services
  • Maintain close working relations with Engineering and Project Management to ensure seamless delivery of works/projects
  • Act as single point of contact for Facility Management to local EMEA Teams and keep abreast of all legislation affecting the different Countries within the property portfolio
  • Maintain effective communication on all compliance and risk matters with the account team and customer
Requirements
  • Knowledge and awareness of the facilities management industry
  • Bachelor's degree or equivalent
  • 5+ years operational experience with emphasis on integrated real estate services
  • Project and/or property management background with financial skills
  • Highly computer literate in MS Office applications
  • Good communications skills (verbal and written) & utmost integrity in data reporting and activities
About CBRE

CBRE Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate, and energy and sustainability services.