Client Support Specialist

3 days ago


Dagenham, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a highly motivated Client Support Specialist to join our team in Dagenham, United Kingdom. The successful candidate will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  1. Customer Support: Handle incoming calls, emails, and chat queries from customers, providing timely and effective responses.
  2. Issue Resolution: Resolve customer issues efficiently, escalating when necessary to ensure timely resolution.
  3. Order Processing: Process customer orders, manage account information, and maintain accurate records of customer interactions.
  4. Communication: Work closely with other departments to ensure seamless communication and customer satisfaction.

The ideal candidate will have previous experience in a customer-facing role, excellent communication and problem-solving skills, proficiency in Microsoft Office and CRM systems, and the ability to work both independently and as part of a team. As a valued member of our team, you will receive a competitive salary of £28,000 - £30,000 per annum, commensurate with experience, along with a range of benefits, including pension scheme, healthcare benefits, training and development opportunities, and flexible working options.



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