Assistant Store Manager
1 month ago
At Charles Tyrwhitt, we're on the lookout for a talented Assistant Store Manager to join our team in Westfield White City. As a key member of our store's leadership structure, you'll play a crucial role in influencing and exceeding sales targets, maximising KPI goals, and ensuring excellent customer service experiences.
Key Responsibilities
Lead and work alongside the sales team to identify and exceed sales opportunities and targets
Recognise and coach great performance, building lasting relationships and connections with customers
Manage customer appointments, including corporate clients and wedding parties, and manage customer feedback with the Store Manager
Train the team on CT's service and selling standards, encouraging the sales team to utilise all store and business training tools
Requirements
Previous retail management experience
Proven ability to lead, inspire, and motivate others to achieve and work to very high standards
Coaching and leadership skills
Highly commercial with strong analytical skills
Stock management and loss prevention experience
Knowledge of understanding systems with a good understanding of Microsoft Office
Strong relationship building skills and stakeholder/customer management
About Us
At Charles Tyrwhitt, our purpose is to 'make it easy for men to dress well'. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London's famous Jermyn Street, and we're committed to making a positive impact on our people, customers, and suppliers.
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