Store Assistant Manager
4 weeks ago
We're seeking an exceptional Assistant Store Manager to join our Astrid & Miyu team. As a key member of our retail store, you'll play a vital role in delivering an unforgettable customer experience, promoting our brand values, and driving business growth.
Key Responsibilities:
• Partner with the Store Manager to lead by example on the shop floor, ensuring the team delivers exceptional customer service and integrates our experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovation.
• Drive continuous elevation to our overall customer experience, ensuring the customer is at the heart of all decisions.
• Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with the local community.
• Partner with the Store Manager to provide support, mentorship, coaching, and guidance to the team, fostering a culture of growth and development.
• Adopt a reverse leadership approach to inspire continuous growth in the team through training, coaching, and frequent reviews.
• Ensure efficient and effective operational processes in the store, enhancing productivity and customer satisfaction.
Requirements:
• A values champion and brand ambassador who embodies our core values of Grow Together, Celebrate Each Other, and Break All Boundaries.
• Proven experience as an Assistant Store Manager or similar role, with a track record of delivering exceptional results and growing high-performing teams.
• Strong communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels.
• A naturally curious and innovative mindset, with a passion for continuous learning and improvement.
About Us:
Astrid & Miyu is a dynamic and growing jewelry brand on a mission to revolutionize the jewelry experience. We're a team of like-minded individuals who share a passion for our values and a commitment to delivering exceptional customer experiences. If you're ready to join a supportive and collaborative team that's always ready to cheer you on, we'd love to hear from you.
What We Offer:
• A competitive salary and commission/bonus structure.
• Opportunities to grow and develop your skills, with a supportive team and a culture of continuous learning.
• A fun and dynamic work environment, with a focus on work-life balance and flexibility.
• A range of benefits, including product allowance, friends and family discount, and 28 days holiday plus 1 day/year service.
• Personal financial coaching and a sabbatical after 3 years' service.
• Increased parental leave after 2 years' service.
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