Store Manager Assistant

1 month ago


London, Greater London, United Kingdom Calzedonia Group Full time
Careers: Key Holder - London, UK

Calzedonia Group is a renowned fashion retail company with over 5,300 stores globally. The company operates under three beloved brands in the UK.

Job Title: Key Holder
Salary: £25,000 per annum (plus bonus)
Location: London, UK

The Key Holder plays a vital role in assisting with staff development and ensuring consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge.

  • Sales & Customer Service:
  • Provide exceptional customer service.
  • Contribute to store turnover by being aware of daily sales targets and store objectives.
  • Demonstrate comprehensive knowledge of products and the brand.
  • Ensure all staff and customers are informed about current promotions and offers.
  • Handle customer complaints, returns, and exchanges according to company policy.

Visual & Store Standards:

  • Maintain store cleanliness and ensure proper replenishment.
  • Ensure the entire team delivers a high-quality customer experience.
  • Assist in the training and development of staff members.

Security:

  • Report any security issues immediately to the Store Manager or District Manager.
  • Keep the office and safe securely locked when not in use.
  • Verify that all internal and external doors and electrical appliances are secure before closing the store.
  • Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
  • Sales & Customer Service Experience: Proven experience in sales and customer service environments.
    • Monthly Bonus: Earn a monthly bonus based on store performance.
    • Monthly Travel Scheme: Available after six months of employment within the company.
    • Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
    • Generous Uniform Allowance: Receive a uniform allowance per brand.
    • 28 Days Paid Holidays
    • Extensive Training: Comprehensive training on store performance statistics, people management, and communication skills.
    • Career Progression and Personal Development: Opportunities for growth and development within the company.
    • Referral Scheme: Benefit from our employee referral program.
    • Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.


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