Network Implementation Manager
4 weeks ago
Job Title: Network Implementation Manager
Job Summary:
We are seeking an experienced Network Implementation Manager to join our team at Exponential-e. The successful candidate will be responsible for managing a team of Network Engineers, implementing network and security projects, and maintaining close relationships with peer teams.
Key Responsibilities:
- Maintaining close working relationships with high-profile customers, Exponential-e PMO & Provisioning teams to ensure smooth delivery of orders and projects
- Managing a team of network/firewall engineers, holding regular meetings and performance reviews
- Maintaining smooth work delegation and workload tracking processes
- Step in as an implementation engineer on any high-profile orders when required
- Supporting the Exponential-e Sales teams with order design reviews
- Assisting with R&D when new products and technologies are onboarded
- Efficient management of team resources and skills, developing subject matter experts
- Ensuring overall team strategy aligns with company and market trends
- Tuning and updating delivery and systems processes
- Managing expedite/escalation requests, feedback, and complaints
- Ensuring the staging lab is well-maintained and manned at all times
Requirements:
- Experienced in routing & switching configuration and/or support, ideally Cisco or Juniper
- Excellent knowledge of networking principles such as switching, routing, subnetting, wireless, and PC/Mac network configuration
- Experience with routing protocols (BGP/OSPF), redundancy protocols (HSRP/VRRP), and switching technologies (STP, VLANs, dot1Q, QinQ)
- Good knowledge of network security, including NAT, UTM, and general firewall operations
- Understanding of access technologies such as Carrier Ethernet, optical networks, xDSL, and 4G/5G
- Familiar with MPLS/VPLS and SD-WAN technologies
- Good communication skills, ability to multi-task, and detail-oriented
- Ability to work under pressure during busy periods
- Demonstrable experience of leadership/management
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