Account Director

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time
About Blackhawk Network

Blackhawk Network is a global leader in branded payment technologies, transforming transactions into connections between brands and their customers, employees, and partners. Our Gift Card & eGift products, promotions, and distribution drive revenue growth and strengthen relationships.

Job Summary

We are seeking a highly skilled Partnership Account Manager to develop and manage partnerships with our top Gift Card Partners. This hybrid role will be based in our Hemel Hempstead office (two days/week) and will be responsible for maximizing revenue growth and profit plans across all Blackhawk channels.

Key Responsibilities
  1. Proactively manage Content Partner relationships to deliver against revenue growth and profit plans across all Blackhawk channels.
  2. Continuously review and deliver new opportunities for Content Partner brands to be included on Blackhawk's own product portfolio.
  3. Monitor performance and profitability of Content Partners by channel and propose recommendations on positive/negative impact to the wider business.
  4. Support the development and delivery of an effective communication plan to ensure all developments and future plans are shared with our partners.
  5. Be accountable for the end-to-end process of onboarding any new Content from partners onto the Blackhawk portfolio.
  6. Negotiate deals and maximize opportunities with Retail Distribution partners to invest in marketing campaigns.
  7. Ensure that all marketing campaigns with DP's are delivered in a timely manner and on brand.
  8. Develop and deliver an effective Contact Strategy for each Content Partner.
  9. Carry out all Account Management responsibilities, including preparing presentations/proposals, facilitating meetings, and presenting monthly/quarterly reviews.
Requirements
  • Strong commercial awareness and experience of assessing P&L and sales performance reports.
  • High-calibre account management skills and proficiency in Microsoft Office.
  • Ideal experience in the stored value card industry, with understanding of all stored value propositions (Gift Card and Prepaid), B2B versus B2C, and key market players.
What We Offer

We offer a competitive range of Employee Benefits, including 25 days annual leave, additional appreciation days, and enhanced maternity, paternity, and adoption pay. We also offer hybrid working, office group activities, and free eye tests.


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