Senior Support Operations Manager

1 week ago


Swansea, City and County of Swansea, United Kingdom Cartrefi Cymru Co-operative Full time
About Cartrefi Cymru Co-operative

We are a not-for-profit charity established in 1989, supporting people with learning disabilities in Wales. Our innovative approach encourages independence and person-centred support.

Job Summary

This role offers an attractive salary of £28,590.45 and opportunities for career progression. As a Service Manager, you will lead a team in providing quality support to individuals, promoting independence and delivering an excellent service.

Key Responsibilities
  • Lead a team in day-to-day operations, focusing on promoting independence and enabling individuals in a person-centred and flexible way.
  • Provide motivational leadership and direction to the team, ensuring high-quality support is delivered.
  • BUILD STRONG RELATIONSHIPS WITH STAKEHOLDERS AND DELIVER AN EXCELLENT SERVICE.
Requirements
  • Excellent communication skills, with the ability to work under pressure.
  • Be reliable, committed, and able to work well as part of a growing team.
  • Hold QCF level 3 qualifications and be willing to work towards Level 5.
  • A valid car driver's license and willingness to travel across the region.
Benefits
  • Attractive salary from £28,590.45
  • Career progression opportunities
  • Company Pension Scheme
  • Healthcare Plan
  • Employee Assistance Programme and wellbeing support
  • Fully paid in-house management training provided
  • Paid DBS and SCW registration fees
  • Cooperative events and activities


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