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Managed Services Engineer Lead
1 month ago
Job Summary: We are looking for a highly motivated Managed Services Engineer Lead to join our team at Global Technology Solutions Ltd. As a key member of our managed services team, you will play a vital role in delivering managed IT support services and product-based managed solutions.
Responsibilities:
- Plan, organize, and execute managed service deployments
- Meet project deadlines, gross margin goals, and utilization targets
- Identify deployment challenges and resolve issues promptly
- Ongoing training and development for the service desk and project engineering teams
Qualifications & Experience:
- Experience working in a Managed Service Provider (MSP) environment
- Technical knowledge of software, hardware, and Managed Services tools
- Strong leadership and customer-oriented mindset
Salary Range: £32,000 - £35,000 per year