Repair Scheduling Specialist

3 weeks ago


Surbiton, Greater London, United Kingdom Fortus Recruitment Full time

**Job Title:** Repair Scheduling Specialist

We are seeking a skilled Repair Scheduling Specialist to join our team at Fortus Recruitment Group Limited. This role requires strong planning and scheduling skills, particularly in social housing contracts.

Key Responsibilities:

  • Call Management: Oversee incoming calls on the system.
  • Diary Management: Organize and manage operatives' schedules effectively.
  • Administrative Duties: Perform general administrative tasks to support the team.
  • Work Allocation: Plan repairs and maintenance tasks, assigning them to the appropriate operatives based on their skill sets and locations.
  • Stakeholder Liaison: Maintain communication with operatives, tenants, and clients to ensure smooth operations.
  • Document Control: Ensure worksheets are received, verified, and accurately managed.
  • KPI Monitoring: Strive to meet individual and client-specific Key Performance Indicators (KPIs).
  • Contract Management: Handle both council and private housing contracts, scheduling routine, essential, and emergency maintenance work.
  • Progress Tracking: Monitor jobs from initiation to completion.
  • Coordination: Collaborate with in-house and third-party engineers and tradesmen to plan logistics and manage schedules.
  • Supplier Organization: Coordinate with external supply companies to ensure material availability.
  • On-site Management: Ensure tradespeople are present and tasks are completed according to agreed timelines.

The ideal candidate will have a proven track record in repair scheduling, with excellent communication and organizational abilities.

Estimated Salary: £42,000 - £55,000 per annum, depending on experience.



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