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Customer Service Representative

2 months ago

Farnham, Surrey, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Fitness and Wellbeing Club.

Key Responsibilities:

  • Front of House Operations: Support the smooth running of our reception and café areas, ensuring a professional and friendly environment for all.
  • Customer Service: Provide exceptional and efficient customer service to everyone who visits our club, answering queries in a caring and helpful way.
  • Café Support: Assist the café team with preparing and serving fresh, healthy, and nutritional food and drinks.
  • Team Collaboration: Work closely with the Front of House Team to ensure seamless communication and a high level of customer satisfaction.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with people of all ages and backgrounds.
  • Flexibility and Adaptability: Ability to work in a fast-paced environment, with a flexible and adaptable approach to meet the needs of our members and visitors.
  • Basic Computer Skills: Proficiency in basic computer skills, including Word and Excel.

About Nuffield Health: At Nuffield Health, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive. We offer a range of benefits and opportunities for professional development, ensuring that our employees feel valued and supported in their roles.